This month at 10,000ft, we’re celebrating our sixth birthday! Since our launch in June 2012, our product has evolved, our team has grown, and our list of customers has become more diverse. But one thing has remained constant: we continue to be a design-driven organization.
For us, this means two things. One, all of our solutions revolve around people. We always put people, whether it’s our customers, users, or employees, at the core of our decision making. Second, we are outcome focused – we agree on what we want to achieve, the desired outcome, but give our team members the freedom and power to devise the plan on how to achieve it. We apply these two principles in everything we do, from product development to customer support and operations.
That’s why I’m so proud that 10,000ft has been named one of Inc. Magazine’s best places to work in the US – it means that our employees find it as meaningful and rewarding as I do to choose their own path while striving towards a shared purpose and outcome. As far as birthday presents go, this recognition is a pretty good one.
As purpose becomes a key factor for attracting and retaining the best talent, the priority of team leaders becomes finding a way to anchor the individual strive for autonomy, creativity, and purpose to the mission of the organization. This is particularly challenging for businesses where everyone contributes to open-ended projects, as it requires high level constraints around time and budgets but leaves room for everyone to fill in the day to day work.
Finding this right balance between non-negotiable constraints and autonomy is at the core of our 10,000ft software. As we enter our seventh year, we will continue to search for new ways to create this purposeful balance in the product, in the 10,000ft team, in the growing community of 10,000ft customers, and in the way we envision the future of the company and the future of work. Stay tuned!